We charge £7.50 for UK postage and packaging for all orders under £150 - no matter how big or small. Postage and packaging is free for orders over this amount. We use Royal Mail, Parcelforce, Hermes or DPD Local for all of our deliveries (so providing a reliable, tracked delivery service).
We aim to dispatch your objects within 24 hours of receiving payment. We will always try to get your order to you as soon as possible, but please allow 2-4 working days from dispatch for standard delivery and 1-2 working days from dispatch for express delivery.
Most of our parcels are sent through Royal Mail, Parcelforce, Hermes or DPD Local. If you aren't at home when your parcel is delivered, a note will be left by your courier and you will need to organise a re-delivery or collection directly with them following the instructions on the missed delivery card (we are unable to do this for you).
Notwithstanding the above, if your order hasn't arrived (and you haven't received a missed delivery note either) within 7 working days of ordering, please get in touch with us straight away by emailing email@example.com.
If you are sending a gift to someone else and you would like them to open the gift on a particular date, please just let us know (by dropping a note in the comments box at check-out). We will then add a label to the box that it should only be opened on the special day!
If you live outside the UK, please get in touch if you would like us to provide you with an international shipping quote. You may be required to pay local customs or duty charges, so please make sure you understand the fees your country may charge you to receive the items - it is your responsibility to pay these.
We do offer a collection option so if you are local to us and would prefer to pick up your parcel, please just select collection in the check-out section. We will then contact you to arrange a time and day for pick up.